Help center

Your account and your money.

Profiles, plans, splits and withdrawals. The admin side of releasing, in plain words.

24 answers

Questions

24 answers, grouped by topic

Every one goes straight to the answer.

Withdrawals

10 answers

Do you require KYC or identification to withdraw my royalties? How can I withdraw my earnings? How do I withdraw my royalties? How long does Unchained Music hold my royalties before I can access them? How much are withdrawal fees? What are the fees for transferring royalties through Tipalti? What is the minimum balance in my user account before I can withdraw? What is the minimum withdrawal amount for royalties? What payout methods are supported? Which countries does Unchained Music currently support for fiat payments?

Account

4 answers

How do I change my password? How do I set up a Google Authenticator or Two-Factor Authentication (2FA)? What if I forget or lose my 2FA (Two-Factor Authentication)? What should I do if I forget my login information?

How To Get Started

4 answers

Can I link my Spotify and Apple Music profiles to Unchained Music? Can I manage multiple artist profiles under one account? How can I update my artist profile or change my artist name? How does artist verification work on Unchained Music?

Biilling

3 answers

Are there any hidden fees or charges I should be aware of? Can I change my subscription plan after I sign up? What's your refund policy?

More questions

3 answers

How are you able to operate a music distribution service for free? How Can I File a DMCA Counter Notification? What are the pricing plans for music distribution at Unchained Music?

Other categories

Somewhere else in the help center

Distribution 71 answers General questions 16 answers Services 14 answers Billing 1 answer

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